Privacy Policy

Last updated: July 20, 2026

1. Introduction

This Privacy Policy explains how the configured AI service (the "Service") may collect, use, store, disclose, and protect information when you use the website, accounts, credit system, upload workflow, generation workflow, and related tools.

2. Information We May Collect

Depending on the configured product features, we may collect or process:

  • Account information such as email address, name, login method, session data, and authentication metadata
  • Billing, plan, purchase, refund, and credit-balance information
  • Prompts, uploaded files, generation settings, generated outputs, task IDs, provider responses, and related metadata
  • Usage data such as pages viewed, actions taken, device information, IP address, logs, rate-limit data, and fraud-prevention signals
  • Support messages, feedback, contact-form submissions, and newsletter subscriptions

Anonymous Guest Experience

When anonymous generation is enabled, we issue a signed random Guest session and use purpose-specific cryptographic hashes derived from limited network, browser, and device signals to enforce free-use limits, prevent automated abuse, and protect the shared daily Credits budget. Cloudflare Turnstile may process challenge and network information under its own terms.

Guest funnel analytics is limited to product, stage, stable result or error code, Credits, mode, watermark status, and sign-in conversion state. We do not intentionally send Guest IDs, raw IP addresses, device or fingerprint hashes, session or Turnstile tokens, prompts, or upload URLs to analytics providers.

Unless a longer period is required for security, legal, or abuse investigations, Guest source files are scheduled for deletion after 24 hours, watermarked Guest results after 7 days, and inactive unblocked risk-signal hashes after 90 days. Scheduled deletion may complete later because of processing queues, outages, or backups. Signing in does not automatically attach prior anonymous files or results to the account.

3. How We Use Information

We use information to:

  • Provide, secure, and improve the Service
  • Process AI generation requests, uploads, downloads, accounts, credits, payments, refunds, and support requests
  • Prevent abuse, enforce limits, troubleshoot failures, and monitor service quality
  • Communicate operational notices, product updates, and support responses
  • Comply with legal, tax, accounting, security, and platform obligations

4. Third-Party Providers

To deliver the Service, we may share relevant information with AI model providers, hosting providers, storage providers, authentication providers, analytics providers, email providers, payment processors, fraud-prevention services, and support tools. These providers may process information under their own terms and privacy policies.

5. User Uploads and Generated Outputs

Uploaded content and generated outputs may be temporarily or persistently stored depending on product configuration, account settings, public/private visibility choices, moderation needs, provider requirements, and operational logs. Do not submit sensitive, confidential, regulated, or unauthorized content unless the product explicitly supports that workflow.

6. Retention

We retain information only as long as reasonably needed for the purposes described in this policy, including service delivery, account management, credit and billing records, dispute resolution, safety, abuse prevention, legal compliance, and backups. Retention periods can vary by data type and product configuration.

7. Security

We use reasonable technical and organizational measures to protect information. No system is perfectly secure, and AI and cloud providers may introduce operational risks outside our direct control.

8. Your Choices

Depending on your location and account status, you may request access, correction, deletion, export, or restriction of certain personal information. Some records may need to be retained for legal, billing, security, or abuse-prevention reasons.

9. Children's Privacy

The Service is not intended for children under 13 or the minimum age required in your jurisdiction. Do not use the Service if you are not old enough to consent to these terms.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact

For privacy questions, contact the support email shown in the product or website footer.